As Olanka Safaris we are dedicated to offer quality travel services to all our customers. Our commitment is to deliver our services as promised while adopting the customer needs as much as possible. We understand the importance of keeping time,active listening and clear communication. We offer necessary advice to our visitors and ensure they are comfortable, safe and well informed to explore all the adventure on their way. Below is our services guarantee:
We guarantee that your safari and travel experiences will be tailored to your specific needs, interests, and preferences, ensuring a unique and memorable adventure
Our team of experienced travel consultants and local guides will provide you with in-depth knowledge, personalized advice, and 24/7 support to make your journey seamless
We promise to book only the finest accommodations that suit your budget and requirements, ensuring comfort, safety, and a true sense of the local culture
Our pricing is clear and transparent, with no hidden fees or surprise costs. What you see in your package quote is what you pay, guaranteeing value for your money.
We guarantee timely and reliable transfers for all your travel needs, including airport pickups, hotel check-ins, and internal transportation, so you can enjoy a stress-free journey.
Your safety is our priority. We ensure that all our safari vehicles, equipments, and activities meet the highest safety standards, with qualified guides leading your excursions.
We are committed to eco-friendly travel practices that support wildlife conservation and local communities, allowing you to explore Kenya’s natural beauty responsibly.
If you're not completely satisfied with any part of our service, we’ll work to address your concerns promptly. Your feedback is essential to us, and we will make every effort to rectify any issues to your satisfaction.
Our dedicated customer support team is available 24/7 to assist you before, during, and after your safari to ensure that every detail of your journey is taken care of
